CityStudio is seeking an experienced, service-oriented Operations Manager with a proven record.
CityStudio Vancouver Society is a registered educational charity led by a board of directors. We are an innovation hub with the mission to bring together city staff with post-secondary students and faculty to co-create experimental projects that make cities more sustainable, liveable, inclusive and joyful. Locally, the Vancouver Program partners with the City of Vancouver and four post-secondary institutions. Globally, we license the CityStudio model to cities in Canada and around the world; since 2011, 586 city staff in 15 cities have worked on 1900 projects with over 11,000 students. These students have contributed more than 232,000 hours to their cities.
Working closely with the CityStudio Vancouver team, the Operations Manager is responsible for the successful day-to-day operational activities of the CityStudio Vancouver Society and its two programs. This includes human resources; vendor, partner and subscription contracts; board administration and support; and facilities management; and rentals. You will maintain, improve and create the key systems that allow CityStudio to continue thriving. This position supervises an administrative assistant.
What you bring to the team:
● Post-secondary degree in a related discipline.
● A minimum of 5 years of operations and management experience, ideally in the non-profit and/or charitable sector.
● Progressive experience in HR, organizational management, board administration and contract management.
● High competence in the best practices in HR, contracts and related systems.
● Self-set high professional standards.
● Excellent oral and written communication and interpersonal skills.
● Outstanding organization, integrity, attention to detail and due process, and time management skills.
● Keen to identify and create opportunities and build trust relationships for collaboration.
● Service-oriented towards Society, the Program and the team.
● Flexible and dynamic to work in a creative team environment.
● Energetic, trustworthy and kind.
● Equal parts curious, collaborative and confident.
FULL POSITION DESCRIPTION:
POSITION: .8 FTE permanent position, with standard 3 month probationary period.
REPORTS TO: CityStudio Vancouver Executive Director
LOCATION: CityStudio Vancouver, 1800 Spyglass Place; Vancouver, BC CANADA
HOURS: 30 hours/week, Monday to Friday
COMPENSATION: $52,000 - $60,000 per annum based on experience (already prorated at .8 FTE), plus benefits after the probationary period.
START DATE: As soon as possible.
APPLICATION DETAILS: Submit your application to [email protected].
We thank all applicants. Selected candidates will be contacted for initial (remote) interviews. Only short-listed applicants will be invited for in-depth (in-person) interviews. Interviews will be held on a rolling basis, and we encourage interested applicants to apply as soon as possible.
CityStudio Vancouver is committed to building a skilled, diverse workforce which strengthens our ability to achieve our mission through inclusion. We strongly encourage applicants of all genders, ethnic and cultural backgrounds, sexual orientations, abilities, and with a range of life experiences to apply. We will make accommodations if needed.
At CityStudio Vancouver, we believe that good projects come from good relationships with our partners, students and community – whether in Vancouver or beyond. Even more, we understand the importance of building trust as part of this process.
Positive, open and respectful communication is a key part of how we build these trust-based relationships and we are committed to protecting the personal information you share with us.
The privacy policy below – which is a summary of our full policy – outlines our best efforts to fulfill this commitment, while also ensuring we can communicate widely, personally and accurately in the most cost-effective way possible.
CityStudio may need to collect your personal information, which means any information that can be used to identify you as an individual, including your name, date of birth and image, as well as your personal contact information, like your mailing address, personal email address and phone number. It also includes any personal finance information like bank account and credit card details.
We collect this information in a variety of ways, including website forms, surveys, over the phone and in person.
There are a number of reasons why we may ask for this information, including to fulfill newsletter subscriptions, to process a donation or rental agreement, or to invite you to relevant events. We will always let you know the purpose for collecting your information ahead of time, if it isn’t clear already.
We may use cookies and other technology to learn how you use our website and to help make it more user-friendly. Information collected this way may include (but is not limited to) your IP address, the type of web browser and operating system you used, and which of our web pages you visited. We also track open and click-through rates of our emails to help us learn the type of content you’re interested in.
We may also collect “anonymous” data using tools like Google Analytics that tells us how you use our website, including link clicks, page visits and time spent on a webpage. This is collected when you interact with our website, social media channels or emails and helps us ensure the content we’re providing is relevant.
CityStudio will always obtain your consent to collect, use or disclose your personal information. Sometimes consent is given in writing, like when you sign our studio consent form at the beginning of term. Other times consent is implied, like when we’ve posted a Notice of Photography and offered you an opportunity to opt-out of having your photo taken. Consent is also implied when you provide us with your personal information for a clear purpose – for example, subscribing to our email newsletter.
We will never collect, use or disclose your information without your knowledge or consent, except in special circumstances, like when it’s required by law or in the case of a life-threatening emergency. (Read more about that here.)
We will also never use your information for purposes other than those identified at the time of collection, unless you give us consent (written or implied) to do so.
We will never sell your personal information to other organizations.
We are committed to ensuring your personal information is secure and protecting it from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. We do this by ensuring all hard copies are kept locked and physically secured, employee access is restricted and granted only when appropriate and necessary, and all technology is secured with user IDs and passwords.
We will also use security measures when destroying your personal information such as shredding documents and deleting electronically stored information.
CityStudio doesn’t always collect and store personal information in our own systems. We sometimes use third parties like Mailchimp (for our email newsletters) and Eventbrite (for event registration) which store your information on their own servers, sometimes located in other countries like the United States. However, we only use third party services that are committed to the safety and security of your information.
Your information is yours. With limited exceptions, you are allowed to view the information we hold on you, learn how we may use it and request a correction. To request access or a correction, please submit your request in writing.
Yes. Please get in touch if you want us to stop using your information in a particular way and we will fulfill your request as soon as possible. We will be sure to let you know if this will restrict our ability to provide a particular service to you.
You can unsubscribe from our email newsletters by clicking the ‘unsubscribe’ link at the bottom of the email.
As mentioned, CityStudio sometimes uses cookies and other technology to collect anonymous data. To stop this from happening, you can adjust your web browser’s “cookie” and “cache” settings. Please note, doing this may impact the performance of our website and your experience interacting with it.
We may occasionally change this policy without notice. Changes will be reflected on this page as well as in our full policy.
This page is a summary of our full privacy policy, which provides more detail about our policies and practices. Our privacy policy explains how CityStudio Vancouver collects, uses and discloses personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).
If you have any questions or concerns, please contact our privacy officer at media[at]citystudiovancouver[dot]com.
